At GentlePaws™, we’re committed to delivering your order efficiently and reliably. Here’s what you need to know about our shipping process.
Orders are usually processed within 1–3 business days after purchase. Once your order is packed and ready, you’ll receive a shipping confirmation email with tracking information.
We work with trusted international fulfillment partners to provide free standard delivery on all orders, with no hidden fees or surprises.
After your order ships, you’ll receive a tracking number via email. You can use this to follow your parcel’s journey and see its estimated delivery date.
Please double-check your shipping information before confirming your order. If you notice a mistake or missing information, contact us immediately at gentlepawshelp@gmail.com. We’ll do our best to update the address before your order is dispatched.
If you have any questions about your order, shipping status, or delivery, email us at gentlepawshelp@gmail.com, and our team will assist you promptly.